Premium Roll Up Unit

Installation

A customer service representative will be in contact with you once your order is received to discuss the installation process further, the installation process may require a site survey. A fee applies for the installation and possibly the site survey, which will be discussed.

A guide to standard installation fees at heights no greater than 15ft:

Leinster:         €80.00

Munster:        €200.00

Connacht:      €200.00

Ulster:            €200.00

*Excluding VAT @ 23% and any hire equipment costs.

-Non electrical installation

(a) A site survey is required prior to any installation date. (b) External installations are subject to weather and hire equipment availability. (c) Sign A Rama cannot complete signage at a height greater than 15ft without suitable height equipment. (d) We would ask that all obstructions are removed in advance of our fitters agreed arrival. (e) Where hire equipment is required, if arranged by the customer the equipment must be agreed with Sign A Rama in advance to ensure works are carried out in line with all healthy and safety regulations. Sign A Rama cannot take responsibility for additional equipment hire costs should obstructions, weather or any other issues out of Sign A Rama's control delay or prevent the completion of the job for which the vehicle is hired. All additional costs charged as a result will be the responsibility of the customer.

-Electrical installation

Please note: (a) A site survey is required prior to any installation date. (b) Sign A Rama cannot complete any internal electrical works as this must be legally carried out by a certified electrician. (c) Sign A Rama will require an electrical source to be made available at the proposed fixing point for the agreed signage prior to arrival of a Sign A Rama fitter. If no source is made available for connection Sign A Rama will leave a cable for future connection by certified electrician arranged by customer. (d) External installations are subject to weather and hire equipment availability (e) Sign A Rama cannot complete signage at a height greater than 15ft without suitable height equipment. (f) We would ask that all obstructions are removed in advance of our fitters agreed arrival. (g) Where hire equipment is required, if arranged by the customer the equipment must be agreed with Sign A Rama in advance to ensure works are carried out in line with all healthy and safety regulations. Sign A Rama cannot take responsibility for additional equipment hire costs should obstructions, weather or any other issues out of Sign A Rama's control delay or prevent the completion of the job for which the vehicle is hired. All additional costs charged as a result will be the responsibility of the customer.

Where is my order manufactured and delivered from?

All orders are dispatched from;

Address:          Sign A Rama

46 Boeing Road,

                        Airways Industrial Estate,

                        Santry,

                        Dublin 17.

How is my order delivered if I avail of the shipping option?

Sign A Rama will contract the delivery of your signage order to a third party courier service.  This company will provide an overnight service.

Your goods will be delivered by 6.00 p.m. the following working day*.

*Definition of Working Day' A measurement of time that typically refers to any day in which normal business is conducted. This is generally considered to be Monday through Friday from 9am to 5pm local time, and excludes weekends and public holidays.

On delivery, proof of delivery is captured for each parcel. This will be the signature of the recipient. A proof of delivery system provides you and us with proof of delivery information, which will be available online using a tracking code.

How long will my order take to arrive?

Sign A Rama have no control over time of delivery once the goods have been collected by the third party courier service.  The third party courier service is committed to a 24hr delivery from day of collection of goods. We will notify you when your goods have been dispatched.

Can I return my signage order if I change my mind?

No, under the Consumer Rights Directive, you do not have a right to return customised goods.  http://www.consumerhelp.ie/your-rights-online

Do I get a refund if my goods are not delivered?

If the third party delivery service cannot deliver your package(s) due to their own negligence or the items are lost and damaged. Sign A Rama will reproduce your order and deliver at a later date.

If your order is time sensitive, we highly recommend you organise for your order to be collected at:

Sign A Rama

46 Boeing Road,

Airways Industrial Estate,

Santry,

Dublin 17.

Opening hours:

Monday to Friday - 9:00 a.m. to 5:30 p.m.

Closed for lunch - 1:00 p.m. to 2:00 p.m.

Sign A Rama cannot be held responsible for any loss or damage due to the third  party courier’s negligence.

Can I cancel my order?

No, under the Consumer Rights Directive, you do not have a right to cancel customised goods once the process has started.  http://www.consumerhelp.ie/your-rights-online

Although we do offer a six hour cooling period, in the initial six hours you can cancel your order by contacting us at signarama.ie/contact

Do I get a refund if my items are faulty?

Yes

If you have examined your order as directed by Sign A Rama and In the event that there are missing, damaged or incorrect package(s), please retain the item(s), indicate the problem on the delivery note, take photo evidence and contact Sign A Rama at (01) 8623852 immediately.

A signed delivery receipt, without notations of missing, damaged or incorrect item(s) represents your acceptance of the complete order in perfect condition.

http://www.consumerhelp.ie/your-rights-online

How do I make a payment?

Sign A Rama offer an ecommerce ‘shop online’ facility. At present the only method of payment accepted on signarama.ie are smart cards i.e. Visa, MasterCard and Debit Cards.  Alternatively, you may wish to:

• Supply care details by phone,
• bank transfer,
• company cheque
• make a cash payment,

Please contact our customer service team on (01) 8623852 and they’ll process your card payment over the phone or supply our bank account details to allow you to arrange bank transfer or to make a cash/company cheque, you can visit our premises:

Sign A Rama

46 Boeing Road,

Airways Industrial Estate,

Santry,

Dublin 17.

Opening hours:

Monday to Friday - 9:00 a.m. to 5:30 p.m.

Closed for lunch - 1:00 p.m. to 2:00 p.m.

VAT Rate

Sign A Rama reserves the right to charge the amount of any value added tax payable whether or not included on the estimate or invoice. www.revenue.ie/en/tax/vat/rates/index.jsp

Customer Information

By placing an order with Sign A Rama the customer consents to its details being passed on to Signarama.ie owned by Clontarf signs trading as Sign A Rama for accounting and marketing purposes. The details will be kept by www.Signarama.ie owned by Clontarf signs trading as Sign A Rama even after the customers trading relationship with www.signarama.ie owned by Clontarf signs trading as Sign A Rama and they may use the customers personal data to let customers know about goods and services similar to the goods or services provided to the customer previously.