Refunds/Returns/Cancellations
Can I return my signage order if I change my mind?
No, under the Consumer Rights Directive, you do not have a right to return customised goods. http://www.consumerhelp.ie/your-rights-online
Can I cancel my order?
Same as above, no under the Consumer Rights Directive, you do not have a right to return customised goods. http://www.consumerhelp.ie/your-rights-online
Although we do offer a six hour cooling period, in the initial six hours you can cancel your order by contacting us at signarama.ie/contact
Do I get a refund if my goods are not delivered?
If the third party delivery service cannot deliver your package(s) due to their own negligence or the items are lost and damaged. Sign A Rama will reproduce your order and deliver at a later date.
If your order is time sensitive, a same day courier service can be provided. Price on request.
Although we do offer a six hour cooling period, in the initial six hours you can cancel your order by contacting us at signarama.ie/contact
Do I get a refund if my items are faulty?
Yes
If you have examined your order as directed by Sign A Rama and In the event that there are missing, damaged or incorrect package(s), please retain the item(s), indicate the problem on the delivery note, take photo evidence and contact Sign A Rama at (01) 8623852 immediately.
A signed delivery receipt, without notations of missing, damaged or incorrect item(s) represents your acceptance of the complete order in perfect condition.
http://www.consumerhelp.ie/your-rights-online